Contact

For any query regarding your order shipment, enquiry of bulk orders or gifting requirements, please feel free to contact us on the contact details given below.

Store Contact:

NUT STORY
30 K. K. Marg, Mahalaxmi (East)
Mumbai, Maharashtra-400011, India

Email: customercare@nutstory.in
Phone: (+91) 99303 66500
WhatsApp: (+91) 99303 66500

Timings: Monday – Friday: 10am–6pm IST

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FAQs

You have questions, we have answers.

What skin types are Pralise products suitable for?

Pralise skincare is formulated to be gentle and effective for all skin types, including sensitive, oily, dry, and combination skin. Each product includes clear usage recommendations to help you find the perfect match for your skin.

Yes! At Pralise, we are committed to cruelty-free practices. None of our products or ingredients are tested on animals, and the majority of our formulations are 100% vegan-friendly.

All Pralise products are proudly made in Australia using high-quality, ethically sourced ingredients. We prioritize clean beauty standards and local manufacturing.

Most of our products are safe for use during pregnancy and breastfeeding, but we always recommend consulting your healthcare provider first, especially when using active ingredients like retinol or salicylic acid.

Results may vary depending on your skin type and routine, but many of our customers begin to notice improvements in skin texture, hydration, and clarity within 2 to 4 weeks of consistent use.

For general inquiries, customer support, or press: contact@pralise.com.au
Customer Support Hours : Monday – Friday | 12:00 PM – 9:00 PM (AEST)
For general inquiries, customer support, or press: contact@pralise.com.au
Customer Support Hours : Monday – Friday | 12:00 PM – 9:00 PM (AEST)
For general inquiries, customer support, or press: contact@pralise.com.au
Customer Support Hours : Monday – Friday | 12:00 PM – 9:00 PM (AEST)
For general inquiries, customer support, or press: contact@pralise.com.au
Customer Support Hours : Monday – Friday | 12:00 PM – 9:00 PM (AEST)
For general inquiries, customer support, or press: contact@pralise.com.au
Customer Support Hours : Monday – Friday | 12:00 PM – 9:00 PM (AEST)